NATIONWIDE WHOLESALE

NETWORK MANAGEMENT, CENTRALIZED SERVICE DESK & ONSITE TECHNOLOGY SERVICES

GLOBAL ONSITE seeks to develop customized effective support modeling for its clients. Nothing less, nothing more. Our ITO support consultants can sit with you to understand how your IT support processes work today - what works, what does not, and offer solutions to not only simply processes, but consolidate costs.

Our optional Project Managers can support multi-site or complex transactions, as well as providing oversight to each day's events. For our customers who require hands-on Project Management, GLOBAL ONSITE has you covered

Network Review? Inventory Analysis? Wiring Assessment? Rack Diagram? WLAN Assessment? Something else? We support them all. Detailed processes, checklists, digital images and reports will support each on site assessment.

Not always needed, but in some cases is very helpful. GLOBAL ONSITE can receive your assets, and provide comprehensive staging and configuration services. Full inventory reports can be made available for your acceptance reporting back to you customer

As a part of large scale technology refreshes, many clients need one solution to receive purchased or leased assets, then bundle and ship in kits to each site. GLOBAL ONSITE provides the ease of Receiving, Kitting and Asset Tracking when this service is needed.

No need to hire yet another subcontractor. We've got this. Demarc extensions, copper or fiber LAN wiring is a very standard part of what we manage each and every day. We are happy to help!

Its not a question of 'IF' we can - its how we do it. Imagine a company that is built on providing YOU all the credibility of a nationwide deployment company - UNDER YOUR BRAND. Yes, we deploy - but so much more.

Emergency response is a very standard part of today's fast paced business environment. Our redundant, tiered, nationwide engineering team is ready to support any SLA-driven emergency parts replacement or remediation need. NBD, or 4-hour response. With a little planning, GLOBAL ONSITE can support both labor-only, or parts and labor on site maintenance.

GLOBAL ONSITE provides full Network Management Services. After your customers networks are deployed and operational, they need to be managed, patched and maintained. We managed routers, switches, firewalls, WLAN, Voice, Desktops, Servers and SANs, as well as a feature rich SD WAN Management bundle

As an optional supplement to our proactive managed services, GLOBAL ONSITE provides a modular Service Desk support solution that can centralize all your IT support suppliers (Carriers, WAN and LAN Manufacturers, Data Cloud, Hosted Voice etc) to ONE number to call.

Network Security is paramount. Statistics tell us that Viruses, sophisticated malware, Ransomware, and focused hacking are only going to continue to increase. With GLOBAL ONSITE, our Managed Security Services provide you with a fully managed WAN, LAN and WLAN Security service that keeps you protected.

Everyone is mobile at some point. Whether you have a distributed workforce by design, or not - your employees go home and use the internet. Then following work day, they access your network again. Are they protected? Are YOU protected from what their devices may have been exposed to while "away"?

GLOBAL ONSITE supports your customers 'Demarc' extensions, Copper or Fiber LAN drops and Data Closet builds. Our certified wiring technicians have supported both simple and complex projects and bring an experienced nationwide reach to your fingertips

GLOBAL ONSITE supports your onsite network CPE installation needs. Whether core or edge sites, our engineers have extensive installation and turn up support experience. Additionally, every deployment is supported by CCNP remote engineering support to ensure efficiency and accuracy.

Make SD Wan hardware and services procurement centralized and easy. Global Onsite fully supports SD Wan opportunities with best in class hardware and full 7x24x365 management with comprehensive ticketing back to carriers. Ask Us TODAY about our Managed SD WAN offering.

GLOBAL ONSITE has been surveying, designing and deploying WLAN networks for some of the largest companies in North America for over 12 years. Our expertise in WLAN is a true differentiator from other typical 'truck roll' businesses. Our team has a deep engineering understanding of WLAN and provides an application layer understanding of best practices WLAN design and deployment.

We live in a mobile world. As they add more HOST side, or EDGE compute and storage, the GLOBAL ONSITE team is here to support. Our team can stage, image, deploy and proactively manage your LAN and HOST - effectively delivery and supporting computing equipment with standard gold images, and maintaining a secure machine.

Retail customers refresh their point of sale (POS) equipment every 3-5 years. Don't let those project opportunities pass you buy. Whether WIRED or WIRELESS, Point of Sale refreshes are certainly being deployed. GLOBAL ONSITE supports wiring, placing and mounting, as well as acceptance testing Point to Sale technology nationwide.

Cloud Voice migrations are rampant. GLOBAL ONSITE has a full portfolio of services to support both EDGE voice architecture deployment as well as preparing and deploying for cloud migrations. Our proven track record of supporting many of the hybrid and could voice companies, while simultaneously understanding the voice packets movement across the entire network makes us the perfect fit.

The physical security of our customers offices - indoor and out - are becoming more critical in today's day and age. With the IP and Cloud capable systems, more and more 'physical security' is becoming an integral part of the IT teams responsibility. If its their responsibility, its our responsibility.

GLOBAL ONSITE middleware follows and tracks per accepted industry best practices. The web utility allows our partners and their customers full access to track and report on all onsite activity. Additionally, GLOBAL ONSITE has a detailed project builder so every 'like' event field instruction guide is built ONCE, and replicated onto each Ticket.

As customers deploy and re-fresh their networks, often recording and tracking those assets is lost in the shuffle. Not with GLOBAL ONSITE. Our program records and reports on all assets by manufacturer, model, MAC and Serial Number. Additional things like Rev level etc can be tracked as well.

As the GLOBAL ONSITE team creates and updates each ticket - whether a remote TAC ticket, or an Onsite Event, those tickets are available for your review. We communicate with the onsite engineers and update hourly so no details are left un-documented.  

Visual? Not to worry. GLOBAL ONSITE has a Calendar of Events that allows you to see Month Views, Weekly Views as well as Daily Views to ensure you are booking and scheduling accurately.

Customer and Site Profiles are kept with detailed information. Once you begin using GLOBAL ONSITE, the web interface becomes your archive of each sites DNA. Site Addresses, Site Contacts, Work Order History, Asset Information, and Image Archives can all be contained in each Profile.

Its nice to log in and see the real time updates roll out before your eyes. But you don't always have the time. With GLOBAL ONSITE, you have over 140 programmable alerts you can elect to turn on and be notified via email or sms. Want to know when the tech arrives and departs. No problem. Want more, we can let you know.

Many Project Managers like to launch dashboards on second screens and watch events unfold. GLOBAL ONSITE is purpose built to support our channel partners PMO, and provides dashboards that real time update as events unfold.

Standard Pre-Built reports are supplemented with a custom report builder. Under a deadline to deliver project updates? You don't have to wait for your reports. Reports are available for you to run and download to a .xls file.