• NATIONWIDE WHOLESALE

    NETWORK MANAGEMENT, CENTRALIZED SERVICE DESK & ONSITE TECHNOLOGY SERVICES


    WAN | LAN | WLAN SUPPORT SPECIALISTS

    ASSESS | WIRE | DEPLOY | CONFIGURE | TEST & TURN-UP | MANAGE & MAINTAIN

     

    NOW YOU ARE 24X7. NOW YOU ARE NATIONWIDE

  • ABOUT US

    OUR FOUR FOCUSED BUSINESS OBJECTIVES:

    1. TECHNOLOGY & SERVICES OPTIMIZATION
    2. COST CONSOLIDATION
    3. PROCESS SIMPLIFICATION
    4. CONTRACTUAL ACCOMODATION

    WHEN YOU WORK WITH GLOBAL ONSITE YOU INSTANTANEOUSLY HAVE A 7x24x365 NOC AND SUPPORT CENTER, AS WELL AS A NATIONWIDE FIELD DEPLOYMENT TEAM - JUST LIKE THAT.

    EXPERIENCE

    We've simply built a great team. And thats important, because our team supports your team. Our project managers, dispatchers and field engineers are good at what they do. Our management team has been in the 'technology deployment' business for over 28 years, working with carriers, manufacturers, system integrators, and value added resellers to provide professional, cost effective onsite support for both projects and daily maintenance events. The GLOBAL ONSITE team has the experience and proven track record to understand all the specifics that are required for flawless, efficient onsite installation and maintenance support.

    PROCESS

    Its easy to say you 'CAN' deploy efficiently nationwide. We do more than that. We SHOW you. Our programs heart and soul is our own intellectual property - a web management and ticketing system that follows industry PMO best practices - brand able with YOUR company's logo - and feature rich with asset management, ticketing, reporting, calendaring, dashboards and so much more. With GLOBAL ONSITE, our program is purpose built to empower and enable our CHANNEL partners to deploy, manage and track cost effectively, and support your customers with a higher level of efficiency, transparency and accountability.

  • SUPPORT SERVICES

    MODULAR. NATIONWIDE. WHOLESALE SOLUTIONS

    ITO EVALUATION STRATEGIES

    PROCESS SIMPLIFICATION

    GLOBAL ONSITE seeks to develop customized effective support modeling for its clients. Nothing less, nothing more. Our ITO support consultants can sit with you to understand how your IT support processes work today - what works, what does not, and offer solutions to not only simply processes, but consolidate costs.

    PROJECT MANAGEMENT

    WE'RE ON IT

    Our optional Project Managers can support multi-site or complex transactions, as well as providing oversight to each day's events. For our customers who require hands-on Project Management, GLOBAL ONSITE has you covered

    REMOTE & ON SITE ASSESSMENTS

    WIRED OR WIRELESS

    Network Review? Inventory Analysis? Wiring Assessment? Rack Diagram? WLAN Assessment? Something else? We support them all. Detailed processes, checklists, digital images and reports will support each on site assessment.

    STAGING & CONFIGURATION

    PRE-CONFIG FOR FAST TURN UP

    Not always needed, but in some cases is very helpful. GLOBAL ONSITE can receive your assets, and provide comprehensive staging and configuration services. Full inventory reports can be made available for your acceptance reporting back to you customer

    KITTING & SHIPPING

    STRATEGIC ASSET HANDLING

    As a part of large scale technology refreshes, many clients need one solution to receive purchased or leased assets, then bundle and ship in kits to each site. GLOBAL ONSITE provides the ease of Receiving, Kitting and Asset Tracking when this service is needed.

    INSIDE WIRING

    DEMARC / LAN DROPS

    No need to hire yet another subcontractor. We've got this. Demarc extensions, copper or fiber LAN wiring is a very standard part of what we manage each and every day. We are happy to help!

    ONSITE DEPLOYMENT

    JUST ABOUT ANYTHING GOES

    Its not a question of 'IF' we can - its how we do it. Imagine a company that is built on providing YOU all the credibility of a nationwide deployment company - UNDER YOUR BRAND. Yes, we deploy - but so much more.

    ON SITE MAINTENANCE

    T&M and SLA SUPPORT AGREEMENTS

    Emergency response is a very standard part of today's fast paced business environment. Our redundant, tiered, nationwide engineering team is ready to support any SLA-driven emergency parts replacement or remediation need. NBD, or 4-hour response. With a little planning, GLOBAL ONSITE can support both labor-only, or parts and labor on site maintenance.

    NETWORK MANAGED SERVICES

    24X7 REMOTE MANAGEMENT

    GLOBAL ONSITE provides full Network Management Services. After your customers networks are deployed and operational, they need to be managed, patched and maintained. We managed routers, switches, firewalls, WLAN, Voice, Desktops, Servers and SANs, as well as a feature rich SD WAN Management bundle

    CENTRALIZED SERVICE DESK SUPPORT

    24X7 SUPPORT

    As an optional supplement to our proactive managed services, GLOBAL ONSITE provides a modular Service Desk support solution that can centralize all your IT support suppliers (Carriers, WAN and LAN Manufacturers, Data Cloud, Hosted Voice etc) to ONE number to call.

    MANAGED NETWORK SECURITY

    24X7 SOC SUPPORT

    Network Security is paramount. Statistics tell us that Viruses, sophisticated malware, Ransomware, and focused hacking are only going to continue to increase. With GLOBAL ONSITE, our Managed Security Services provide you with a fully managed WAN, LAN and WLAN Security service that keeps you protected.

    MANAGED ENDPOINT PROTECTION

    A ROAMING WORFORCE REAMAINS PROTECTED

    Everyone is mobile at some point. Whether you have a distributed workforce by design, or not - your employees go home and use the internet. Then following work day, they access your network again. Are they protected? Are YOU protected from what their devices may have been exposed to while "away"?

  • GLOBAL ONSITE'S BUSINESS SELECT

    24X7X365 NETWORK MANAGED TECHNOLOGY AS A SERVICE

    PRE CONFIGURED, PRE KITTED, OPEX HARDWARE AND 24X7X365 MANAGEMENT - AS A SERVICE

     

    PERFECT FOR BRANCH OFFICES WITH NO INTEREST IN MAINTAINING TECHNOLOGY

    ASK ABOUT OUR SMALL OFFICE / BRANCH OFFICE MANAGED TECHNOLOGY AS A SERVICE!

    ONE SCALABLE SOLUTION FOR HARDWARE, SERVICES, AND MANAGEMENT ALL PROVIDED IN ONE FIXED MRC COST!

    1. MANAGED SECURITY 
    2. MANAGED ROUTERS
    3. MANAGED SD WAN - BYOB
    4. MANAGED GIG POE+ SWITCHES (8 PORT, 12 PORT, 16 PORT, 24 PORT, 48 PORT)
    5. MANAGED WLAN, MANAGED SECURE WLAN
    6. MANAGED SMALL OFFICE BUNDLES (COMBINATIONS OF ABOVE, WITH PRE-STAGED & KITTED ENCLOSURES)
    7. MANAGED PHYSICAL AND VIRTUAL SERVERS
    8. MANAGED BACK UP AS A SERVICE
    9. MANAGED MICROSOFT EXCHANGE ADMINISTRATION
    10. MANAGED HOSTED VOICE SUPPORT
    11. MANAGED PRINT SERVICES
  • TECHNOLOGIES

    TYPICAL THINGS WE SUPPORT EVERY DAY

    INSIDE WIRING

    COST EFFECTIVE LAN WIRING

    GLOBAL ONSITE supports your customers 'Demarc' extensions, Copper or Fiber LAN drops and Data Closet builds. Our certified wiring technicians have supported both simple and complex projects and bring an experienced nationwide reach to your fingertips

    ROUTER / SWITCH / FIREWALL

    CORE AND EDGE NETWORK INSTALLS

    GLOBAL ONSITE supports your onsite network CPE installation needs. Whether core or edge sites, our engineers have extensive installation and turn up support experience. Additionally, every deployment is supported by CCNP remote engineering support to ensure efficiency and accuracy.

    SD WAN

    MANAGED SD WAN

    Make SD Wan hardware and services procurement centralized and easy. Global Onsite fully supports SD Wan opportunities with best in class hardware and full 7x24x365 management with comprehensive ticketing back to carriers. Ask Us TODAY about our Managed SD WAN offering.

    WLAN & SECURE WLAN

    IT'S A WIRELESS WORLD

    GLOBAL ONSITE has been surveying, designing and deploying WLAN networks for some of the largest companies in North America for over 12 years. Our expertise in WLAN is a true differentiator from other typical 'truck roll' businesses. Our team has a deep engineering understanding of WLAN and provides an application layer understanding of best practices WLAN design and deployment.

    DESKTOPS / SERVERS / SAN

    NEW INSTALLS AND CUSTOMERS MOVES

    We live in a mobile world. As they add more HOST side, or EDGE compute and storage, the GLOBAL ONSITE team is here to support. Our team can stage, image, deploy and proactively manage your LAN and HOST - effectively delivery and supporting computing equipment with standard gold images, and maintaining a secure machine.

    POINT OF SALE

    REFRESH OR NEW INSTALLS

    Retail customers refresh their point of sale (POS) equipment every 3-5 years. Don't let those project opportunities pass you buy. Whether WIRED or WIRELESS, Point of Sale refreshes are certainly being deployed. GLOBAL ONSITE supports wiring, placing and mounting, as well as acceptance testing Point to Sale technology nationwide.

    VOIP

    VOICE INSTALL SUPPORT

    Cloud Voice migrations are rampant. GLOBAL ONSITE has a full portfolio of services to support both EDGE voice architecture deployment as well as preparing and deploying for cloud migrations. Our proven track record of supporting many of the hybrid and could voice companies, while simultaneously understanding the voice packets movement across the entire network makes us the perfect fit.

    PHYSICAL SECURITY

    DESIGN, INSTALL & MANAGE

    The physical security of our customers offices - indoor and out - are becoming more critical in today's day and age. With the IP and Cloud capable systems, more and more 'physical security' is becoming an integral part of the IT teams responsibility. If its their responsibility, its our responsibility.

  • ONSITE SUPPORT FOOTPRINT

    NATIONWIDE PROFESSIONAL ONSITE NETWORK INSTALLATION TEAMS

    GLOBAL ONSITE OFFERS A LOGICAL MULTI-TIERED AND REDUNDANT NATIONWIDE TECHNOLOGY SERVICES FOOT PRIINT. WITH OVER 1600 GLOBAL ONSITE CERTIFIED ENGINEERS, OUR COMMITMENT TO TIMELINESS, PROFESSIONALISM AND UNSURPASSED ATTENTION TO DETAIL, ALLOW OUR PARTNERS TO HAVE THE RELIABLE PROGRAM THEY NEED TO SERVICE THIER CUSTOMERS BOTH LARGE AND SMALL.

  • SAMPLE PROJECTS

    OUR SPECIALTY - MANAGING LARGE SCALE PROJECTS WHERE OTHERS STRUGGLE

    NATIONWIDE CONVENIENCE STORE

    6000 LOCATIONS. FULL STORE TECHNOLOGY REFRESH

    Full store refreshes with a hard deadline. GLOBAL ONSITE provided comprehensive PMO and deployment support services nationwide to deliver on-time and under budget. Peaking at over 120 sites a night, we allowed this customer to put over 1M back in their pocket.

    NATIONWIDE PREMIUM RETAILER

    802.11 SURVEY, DESIGN AND DEPLOYMENT

    Customer experience on the sales floor is NUMBER 1 for this client. GLOBAL ONSITE provided 802.11 design and deployment with mission critical performance criteria - a WLAN that was optimized for voice, POS transaction software, guest access, telemetry.

    NATIONWIDE HOTEL CHAIN

    802.11 SURVEY, DESIGN AND DEPLOYMENT

    Guest Access is of paramount importance to this company. The Challenge: re-architecting over 2000 locations to support customers with three connecting devices at once and providing pervasive coverage and unprecedented 802.11ac w2 speeds. Turnkey. GLOBAL ONSITE met the challenge and provided the solution.

    GLOBAL ENERGY COMPANY

    400 Remote Sites - No Exception to Quality

    Located in T3 and T4 markets, this customer had tried tirelessly to find a deployment partner that would deliver without excuses and on a fixed budget. With careful planning and strategic attack, GLOBAL ONSITE met their needs, and continue to support their network management and maintenance over 2 years later.

    GLOBAL CARRIER

    DMARC EXTENSIONS, ROUTER INSTALLATION

    Carriers want it fast, reliable and the ability to consistently deliver with little notice. Thats what we do. And thats what we do well.

  • MODULAR ERP PORTAL

    POWERED BY ELEMENTIQ

    7x24 WEB TICKETING AND WORK FLOW MANAGEMENT. OUR IP, YOUR BRAND.

    PMO

    BEST PRACTICES PROCESS

    GLOBAL ONSITE middleware follows and tracks per accepted industry best practices. The web utility allows our partners and their customers full access to track and report on all onsite activity. Additionally, GLOBAL ONSITE has a detailed project builder so every 'like' event field instruction guide is built ONCE, and replicated onto each Ticket.

    ASSET TRACKING

    TRACK AND REPORT BY SITE

    As customers deploy and re-fresh their networks, often recording and tracking those assets is lost in the shuffle. Not with GLOBAL ONSITE. Our program records and reports on all assets by manufacturer, model, MAC and Serial Number. Additional things like Rev level etc can be tracked as well.

    TICKETING

    REAL TIME TICKET STAUS

    As the GLOBAL ONSITE team creates and updates each ticket - whether a remote TAC ticket, or an Onsite Event, those tickets are available for your review. We communicate with the onsite engineers and update hourly so no details are left un-documented.  

    CALENDAR OF EVENTS

    SEE YOUR PROJECT UNFOLD

    Visual? Not to worry. GLOBAL ONSITE has a Calendar of Events that allows you to see Month Views, Weekly Views as well as Daily Views to ensure you are booking and scheduling accurately.

    PROFILE MANAGEMENT

    TRACK AND RECORD

    Customer and Site Profiles are kept with detailed information. Once you begin using GLOBAL ONSITE, the web interface becomes your archive of each sites DNA. Site Addresses, Site Contacts, Work Order History, Asset Information, and Image Archives can all be contained in each Profile.

    ALERT ENGINE

    140 PROGRAMMABLE ALERTS

    Its nice to log in and see the real time updates roll out before your eyes. But you don't always have the time. With GLOBAL ONSITE, you have over 140 programmable alerts you can elect to turn on and be notified via email or sms. Want to know when the tech arrives and departs. No problem. Want more, we can let you know.

    DASHBORDS

    REAL TIME UPDATES

    Many Project Managers like to launch dashboards on second screens and watch events unfold. GLOBAL ONSITE is purpose built to support our channel partners PMO, and provides dashboards that real time update as events unfold.

    REPORTING

    STANDARD AND CUSTOM REPORTING

    Standard Pre-Built reports are supplemented with a custom report builder. Under a deadline to deliver project updates? You don't have to wait for your reports. Reports are available for you to run and download to a .xls file.