UCAAS, MANAGED HARDWARE, MANAGED NETWORK SERVICES, CENTRALIZED SERVICE DESK & ONSITE TECHNOLOGY SERVICES

GLOBAL ONSITE seeks to develop customized effective support modeling for its clients. Nothing less, nothing more. Our ITO support consultants can sit with you to understand how your IT support processes work today - what works, what does not, and offer solutions to not only simply processes, but consolidate costs.

Our optional Project Managers can support multi-site or complex transactions, as well as providing oversight to each day's events. For our customers who require hands-on Project Management, GLOBAL ONSITE has you covered

Network Review? Inventory Analysis? Wiring Assessment? Rack Diagram? WLAN Assessment? Something else? We support them all. Detailed processes, checklists, digital images and reports will support each on site assessment.

Not always needed, but in some cases is very helpful. GLOBAL ONSITE can receive your assets, and provide comprehensive staging and configuration services. Full inventory reports can be made available for your acceptance reporting back to you customer

As a part of large scale technology refreshes, many clients need one solution to receive purchased or leased assets, then bundle and ship in kits to each site. GLOBAL ONSITE provides the ease of Receiving, Kitting and Asset Tracking when this service is needed.

No need to hire yet another subcontractor. We've got this. Demarc extensions, copper or fiber LAN wiring is a very standard part of what we manage each and every day. We are happy to help!

Its not a question of 'IF' we can - its how we do it. Imagine a company that is built on providing YOU all the credibility of a nationwide deployment company - UNDER YOUR BRAND. Yes, we deploy - but so much more.

GLOBAL ONSITE provides full Network Management Services. After your customers networks are deployed and operational, they need to be managed, patched and maintained. We managed routers, switches, firewalls, WLAN, Voice, Desktops, Servers and SANs, as well as a feature rich SD WAN Management bundle

As an optional supplement to our proactive managed services, GLOBAL ONSITE provides a modular Service Desk support solution that can centralize all your IT support suppliers (Carriers, WAN and LAN Manufacturers, Data Cloud, Hosted Voice etc) to ONE number to call.

Network Security is paramount. Statistics tell us that Viruses, sophisticated malware, Ransomware, and focused hacking are only going to continue to increase. With GLOBAL ONSITE, our Managed Security Services provide you with a fully managed WAN, LAN and WLAN Security service that keeps you protected.

Everyone is mobile at some point. Whether you have a distributed workforce by design, or not - your employees go home and use the internet. Then following work day, they access your network again. Are they protected? Are YOU protected from what their devices may have been exposed to while "away"?

Perfect fit for customers looking for a highly redundant, reliable and cost effective fully managed cloud voice solution. Bundle in our Managed POE switches, and Centralized Support Desk, and have Global Onsite fully manage your Hosted Voice solution today.

GLOBAL ONSITE middleware follows and tracks per accepted industry best practices. The web utility allows our partners and their customers full access to track and report on all onsite activity. Additionally, GLOBAL ONSITE has a detailed project builder so every 'like' event field instruction guide is built ONCE, and replicated onto each Ticket.

As customers deploy and re-fresh their networks, often recording and tracking those assets is lost in the shuffle. Not with GLOBAL ONSITE. Our program records and reports on all assets by manufacturer, model, MAC and Serial Number. Additional things like Rev level etc can be tracked as well.

As the GLOBAL ONSITE team creates and updates each ticket - whether a remote TAC ticket, or an Onsite Event, those tickets are available for your review. We communicate with the onsite engineers and update hourly so no details are left un-documented.  

Visual? Not to worry. GLOBAL ONSITE has a Calendar of Events that allows you to see Month Views, Weekly Views as well as Daily Views to ensure you are booking and scheduling accurately.

Customer and Site Profiles are kept with detailed information. Once you begin using GLOBAL ONSITE, the web interface becomes your archive of each sites DNA. Site Addresses, Site Contacts, Work Order History, Asset Information, and Image Archives can all be contained in each Profile.

Its nice to log in and see the real time updates roll out before your eyes. But you don't always have the time. With GLOBAL ONSITE, you have over 140 programmable alerts you can elect to turn on and be notified via email or sms. Want to know when the tech arrives and departs. No problem. Want more, we can let you know.

Many Project Managers like to launch dashboards on second screens and watch events unfold. GLOBAL ONSITE is purpose built to support our channel partners PMO, and provides dashboards that real time update as events unfold.

Standard Pre-Built reports are supplemented with a custom report builder. Under a deadline to deliver project updates? You don't have to wait for your reports. Reports are available for you to run and download to a .xls file.